Shipping & Delivery

Shipping, Delivery and Returns

Biotics Lab Life Services Pvt Ltd is striving to offer the most efficient service possible by using high-speed logistics. Unfortunately, unforeseen circumstances may arise, which can cause delays in shipping and result in an indefinite delay. If such an issue occurs, our customer management team will get in touch with you and provide updates accordingly.

Order Delivery Guidelines

  • Products will be delivered from Monday to Saturday, during business hours of 9:00 AM to 7:00 PM.
  • Biotics Lab Life Services Pvt Ltd will not be held accountable for any damage that may occur to the products post-delivery.
  • Urgent customer service requests should be communicated within three days of delivery.
  • If delivery fails due to a compliance issue in the customer’s area, a full refund will be issued to the customer, except for the shipping charges.
  • When placing an order, customers should be aware of their country’s delivery laws.
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